Property Leasing Specialist
1 month ago
Property Leasing Specialist
The Property Leasing Specialist operates on-site and is accountable for showcasing and leasing residential units to potential tenants. This role involves assessing prospective tenants, finalizing lease agreements, collecting rental deposits, and delivering exceptional customer service to both potential and current residents. The position requires weekend availability on a rotating basis.
KEY RESPONSIBILITIES:
Leasing Duties
- Facilitate appointments or tours for all potential tenant inquiries, whether via phone or in-person.
- Evaluate prospective tenants to understand their requirements and determine their suitability.
- Conduct guided tours of available units for prospective tenants.
- Respond to inquiries and provide leasing information in accordance with established policies.
- Conduct market research through competitive calls and site surveys.
- Assist in creating newspaper advertisements.
- Maintain and update listings of available rental properties.
Administrative and Rental Management
- Prepare and process rental applications efficiently.
- Contact credit agencies, previous landlords, and verify employment history to assess the creditworthiness of applicants.
- Follow up with new tenants to ensure satisfaction with their living space and address any additional needs.
- Check in with current residents to confirm that maintenance requests have been handled promptly and correctly.
- Utilize a computerized property management system to document transactions and generate various operational reports.
Marketing and Community Engagement
- Focus on enhancing the overall customer experience.
- Organize open house events.
- Develop and distribute newsletters, flyers, and summaries of available units.
- Communicate with potential tenants who require additional information.
- Assist in coordinating resident events and activities.
- Support the Regional Coordinator of Marketing & Development as needed.
REQUIRED SKILLS & EXPERIENCE:
- Outstanding customer service abilities
- Strong interpersonal communication skills
- Proven sales experience
- Excellent verbal and written communication skills
- Professional and polished appearance at all times
- Proficient in MS Office Suite: Word, Excel, PowerPoint
- Self-motivated with a high level of initiative, creativity, and adaptability
- Previous experience in apartment leasing or condominium sales is an advantage
We appreciate all applications; however, only candidates selected for an interview will be contacted.
Realstar is dedicated to reflecting the diverse communities we serve. We encourage applications from individuals representing diverse backgrounds, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ individuals, and those who are fluent in languages other than English.
Realstar is committed to equal opportunity initiatives. Accommodations will be provided throughout the hiring process. Please reach out for any accommodation requests, and we will collaborate with you to meet your needs.
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