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Leasing Administrator

2 months ago

Cornwall, Canada Realstar Management Full time

Job Summary:

The Leasing Administrator plays a crucial role in the success of our apartment community by providing exceptional customer service and ensuring a smooth leasing process for prospective residents. As a key member of our team, you will be responsible for showing and leasing apartment suites, qualifying prospective residents, and providing a superior level of service to our residents.

Key Responsibilities:

  • Encourage appointments or viewings with prospective residents and provide them with a comprehensive tour of our available suites.
  • Qualify prospective residents to determine their needs and suitability as candidates for leasing.
  • Process rental applications, conduct credit checks, and verify employment history to assess credit worthiness.
  • Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs.
  • Utilize our property management system to record transactions and run various operating reports.
  • Maintain an overall focus on enhancing the customer experience and hold open houses to showcase our community.

Requirements:

  • Exceptional customer service skills and strong interpersonal skills.
  • Experience in sales or leasing apartments is an asset.
  • Excellent written and oral communication skills.
  • Strong command of MS Office products, including Word, Excel, and PowerPoint.
  • Self-starter with high degree of initiative, creativity, and flexibility.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.