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Leasing Administrator
2 months ago
Leasing Administrator
The Leasing Administrator plays a vital role in showcasing and leasing apartment suites to prospective residents. This position requires exceptional customer service skills, strong interpersonal skills, and experience in sales. The ideal candidate will have a strong command of MS Office products, be a self-starter with high initiative, creativity, and flexibility.
Key Responsibilities:
Leasing:
- Qualify prospective residents to determine their needs and suitability as candidates
- Tour prospective residents through suites for lease
- Answer phone calls and give out leasing information as dictated by policy/procedure
- Shop competition through phone calls and site market surveys
- Assist with the composition of newspaper advertisements
- Compile and update listings of available rental units
Renting & Administration:
- Prepare, process rental applications
- Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
- Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
- Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
- Utilize computerized property management system to record transactions and run various operating reports
Marketing & Business Development:
- Maintain an overall focus on enhancing the customer experience
- Hold open houses
- Create and prepare any newsletters, flyers and written summaries of available suites
- Communicate with prospective residents requiring information
- Help coordinate resident events (socials etc.)
- Assist Regional Coordinator of Marketing & Development where required
Requirements:
- Exceptional customer service skills
- Strong interpersonal skills
- Experience in sales
- Excellent written and oral communication skills
- Maintain a professional and presentable appearance at all times
- Strong command of MS Office products: Word, Excel, PowerPoint
- Self-starter with high degree of initiative, creativity and flexibility
Realstar Management is an equal opportunity employer and welcomes applications from diverse communities. We are committed to providing accommodation in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.
