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Visitor and Facilities Coordinator

2 months ago

Calgary, Alberta, Canada Alberta Innovates Full time
Job Title: Visitor and Facilities Steward (Casual - 12 Months)

About the Role:

Alberta Innovates is seeking a customer-focused individual to join our team as a Visitor and Facilities Steward on a casual basis. As the primary point of contact for visitors and facilities, you will be responsible for greeting and escorting visitors, handling switchboard duties, and maintaining front desk information binders and training materials.

Key Responsibilities:

  • Greet visitors and contact the appropriate individual to escort them in our facility
  • Handle a multi-line switchboard and maintain front desk information binders and training materials
  • Take and relay messages, and assist with conference room bookings
  • Monitor visitor access on the touchless electronic visitor sign-in system and maintain security awareness
  • Ensure relevant screening questions and confidentiality agreements are monitored, and visitor badges are visible
  • Receive couriers, record arrivals of packages, and ensure appropriate carriers are notified of pick-ups
  • Act as the Area Warden and first point of contact for emergency calls and response
  • Attend monthly safety meetings, conduct site inspections quarterly, and conduct AED and First Aid kits monthly
  • Receive and action requests regarding building issues requiring attention, such as signs, office moves, employee questions, parking issues, lighting, kitchens, bathrooms, basic janitorial concerns, snow removal, sanding, ice concerns, and keys for the offices
  • Manage and sign out corporate vehicles to employees, ensuring sign-in is accurate and vehicles are properly equipped
  • Issue and keep track of staff parking and monthly staff counts for bill-backs (external partners)
  • Conduct records administration activities, including the creation, maintenance, tracking, storage, and closing of records
  • Perform general administrative tasks, including managing correspondence, distributing mail, office supply inventory maintenance, reporting, and ordering business cards

Requirements:

  • Certificate or Diploma in administration
  • One or more years of related experience
  • Excellent interpersonal and communication skills
  • Proficiency with the Microsoft Office suite of products
  • Effective collaboration and communication skills
  • Organization, planning, and prioritization skills

About Alberta Innovates:

We offer our employees opportunities to work on projects that will expand their skill sets while witnessing the visible impacts of their efforts. We value the development of our employees and create opportunities for working in capacities that allow new skills to be learned. We know that the wellness of our team is the most important part of our business, so we offer a strong benefits package and generous vacation and paid time off programs to promote work-life balance, which includes flexible work and wellness programs.

At Alberta Innovates, we respect diversity and embrace an inclusive culture. We value uniqueness and different perspectives as they play a critical role in our success. To achieve this, individuals are selected based on qualifications and abilities, and we encourage applications from all backgrounds to apply.

The final candidate will be required to undergo a security clearance. All interviewees must be able to meet the requirements specified in the Physical Demand Analysis. This document will be supplied during the interview process to the successful candidate. This competition will remain open until a successful candidate is found.

Alberta Innovates is committed to the principle of equity in employment and encourages applications from all individuals. We wish to thank all applicants for their interest. However, only those invited for an interview will be contacted.

Employment Status: Casual

Hours bi-weekly: As needed

Classification: CB

Pay Grade: 04

Hourly Wage: $