Night Clerk Supervisor

15 hours ago


Niagara Falls, Ontario, Canada 632162 ONTARIO LIMITED Full time
Job Summary

We are seeking a highly organized and detail-oriented Night Clerk Supervisor to join our team at 632162 ONTARIO LIMITED. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operations of our front desk and guest services.

Key Responsibilities
  • Guest Services: Assist guests with special needs, provide exceptional customer service, and ensure a positive experience for all visitors.
  • Staff Management: Co-ordinate, assign, and review work for front desk staff, including hiring and training new employees in job duties, safety procedures, and company policies.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity and customer service delivery.
  • Supply Management: Requisition materials and supplies as needed to maintain a well-stocked front desk and guest services area.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a related field, or equivalent experience
  • Work Setting: Hotel, motel, or resort environment
  • Security and Safety: Must undergo a criminal record check and be willing to work in a fast-paced environment
Work Environment

This is a permanent, full-time position with a 40-hour workweek. The successful candidate will be required to work in a hotel environment and may be required to work varying shifts, including evenings and weekends.



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