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Hotel Night Supervisor

2 months ago


Niagara Falls, Ontario, Canada 632162 ONTARIO LIMITED Full time
Job Summary

We are seeking a highly organized and detail-oriented Night Clerk Supervisor to join our team at 632162 ONTARIO LIMITED. As a Night Clerk Supervisor, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services during evening hours.

Key Responsibilities
  • Guest Services: Assist guests with special needs, respond to inquiries, and resolve any issues that may arise.
  • Staff Management: Coordinate, assign, and review work for night staff, including hiring and training new employees in job duties, safety procedures, and company policies.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity and customer service delivery.
  • Procurement: Requisition materials and supplies as needed.
  • Security and Safety: Ensure that all security and safety protocols are followed, including conducting criminal record checks and maintaining a safe work environment.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role or equivalent experience.
  • Work Setting: Hotel, motel, or resort environment.
  • Work Language: English.
  • Hours: 40 hours per week.