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Medical Office Coordinator

2 months ago

Brantford, Ontario, Canada AVA Dentistry Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at AVA Dentistry. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our dental clinic.

Key Responsibilities
  • Administrative Support
    • Provide administrative support to our dental team, including coordinating schedules, managing files, and maintaining accurate records.
    • Ensure that all patient information is kept confidential and in accordance with our clinic's policies and procedures.
  • Communication
    • Communicate effectively with patients, dentists, and other healthcare professionals to ensure seamless care and coordination.
    • Respond to patient inquiries and concerns in a timely and professional manner.
  • Office Management
    • Manage the day-to-day operations of the front desk, including answering phones, handling correspondence, and maintaining a clean and organized workspace.
    • Order supplies and maintain inventory levels to ensure that the clinic is well-stocked and equipped to meet the needs of our patients.
  • Technology
    • Proficiently use MS Word, MS Excel, and other software applications to manage patient records, schedules, and other administrative tasks.
    • Stay up-to-date with the latest technology and software to ensure that our clinic remains efficient and effective.
Requirements
  • Education
    • College or CEGEP diploma in a related field (e.g. business administration, health administration).
  • Experience
    • At least 1 year of experience in a medical administrative role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong organizational and time management skills.
    • Proficient in MS Word, MS Excel, and other software applications.
What We Offer
  • Competitive Salary
  • Health Benefits
  • Support for Newcomers and Refugees
  • Support for Indigenous People