Retail Sales Supervisor

2 weeks ago


Dawson Creek, Canada Great Canadian Oil Change Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at Great Canadian Oil Change. As a Sales Supervisor, you will play a key role in driving sales growth and ensuring exceptional customer service.

Key Responsibilities
  • Assign Sales Teams to Duties: Effectively allocate sales teams to maximize sales potential and ensure efficient use of resources.
  • Hire and Train Staff: Recruit, train, and develop a high-performing sales team to meet business objectives.
  • Order Merchandise: Source and procure high-quality products to meet customer demands.
  • Authorize Returns: Process returns and refunds in a timely and efficient manner.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing and minimize overtime.
  • Prepare Sales Reports: Analyze sales data to identify trends and opportunities for growth.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner.
  • Manage Inventory: Oversee inventory levels to ensure optimal stock levels and minimize waste.
  • Supervise Sales Teams: Provide guidance, coaching, and feedback to sales teams to improve performance.
  • Manage Cash: Handle cash transactions and maintain accurate records.
  • Conduct Performance Reviews: Evaluate sales team performance and provide constructive feedback for improvement.
Work Environment

As a Sales Supervisor at Great Canadian Oil Change, you will work in a fast-paced environment with a focus on customer satisfaction and sales growth.

Personal Qualities
  • Client Focus: Demonstrate a strong commitment to delivering exceptional customer service.
  • Efficient Interpersonal Skills: Build strong relationships with customers, colleagues, and management.
  • Reliability: Consistently meet deadlines and maintain a high level of productivity.
  • Team Player: Collaborate with sales teams and other departments to achieve business objectives.
  • Judgement: Make informed decisions that drive sales growth and customer satisfaction.
Benefits
  • Dental Plan: Comprehensive dental coverage for you and your family.
  • Disability Benefits: Protection for unexpected illnesses or injuries.
  • Health Care Plan: Access to a wide range of medical services and benefits.
  • Vision Care Benefits: Coverage for eye exams, glasses, and contact lenses.
  • Bonus: Eligible for performance-based bonuses.
  • Commission: Earn commissions on sales performance.
  • Work Term: Permanent position with opportunities for growth and advancement.
  • Work Language: English.
  • Hours: 40 hours per week.


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