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Retail Operations Supervisor

3 months ago


Dawson Creek, Canada Dawson Creek Husky Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail environment at Dawson Creek Husky. This position is essential for ensuring a smooth operation and exceptional customer service.

Educational Requirements
  • Completion of secondary school or equivalent experience is required.
Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Recruit, train, and develop staff to enhance their skills.
  • Authorize merchandise returns in accordance with company policy.
  • Create and manage employee work schedules.
  • Engage in direct sales of products to customers.
  • Compile and analyze reports related to sales performance, inventory management, and staffing.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Maintain organized inventory and ensure proper stock levels.
  • Supervise and coordinate the activities of team members.
  • Handle cash management and transactions accurately.
Supervisory Scope

Responsible for supervising a team of 1 to 2 individuals.

Work Environment
  • Fast-paced retail setting.
  • Requires strong attention to detail.
Personal Attributes
  • Highly organized and reliable.
  • Strong team player with the ability to multitask.
Experience Requirements
  • Minimum of 1 year to less than 2 years of relevant experience.
  • Permanent position with a commitment to ongoing development.
  • Work language: English.
  • Standard working hours: 30 hours per week.