Community Engagement Manager

3 weeks ago


Kitchener, Ontario, Canada FamGuard Group of Companies Full time

Community Engagement Manager

The Community Engagement Manager oversees the collaborative service sectors of Quality Assurance, Training, Underwriting, and Administration, focusing on strategic planning and assessment of departmental initiatives. This role is crucial in enhancing the team's performance and efficiency in aligning with the strategic goals of FamGuard Group of Companies.

Reporting directly to the VP of Service & Strategic Partnerships, the key responsibilities include:

  • Implementing quality management principles to enhance operational effectiveness.
  • Ensuring the seamless functioning of Shared Services divisions.
  • Upholding service standards in accordance with corporate expectations.
  • Attracting new clientele and addressing customer grievances.
  • Fostering a high-performing team and effectively managing performance metrics.
  • Supporting team members and representing the organization within the insurance sector.
  • Providing insights and updates to the VP of Service and Strategic Partnerships.
  • Overseeing departmental operations to achieve optimal efficiency.
  • Performing additional responsibilities as required.

Qualifications

  • Bachelor's degree in business or a related field.
  • Insurance licenses and experience in a leadership capacity.
  • Background in a call center environment and underwriting insurance.
  • Outstanding communication and organizational abilities.
  • Proficiency in Microsoft Office Suite.
  • Ability to communicate in French is considered advantageous.


  • Kitchener, Ontario, Canada FamGuard Group of Companies Full time

    Community Engagement ManagerThe Community Engagement Manager oversees the shared service functions related to Quality Assurance, Training, Underwriting, and Administration. This role involves strategic planning and assessment of departmental initiatives to ensure alignment with the operational goals of FamGuard Group of Companies.Reporting directly to the...


  • Kitchener, Ontario, Canada FamGuard Group of Companies Full time

    Community Engagement ManagerThe Community Engagement Manager oversees the shared service functions related to Quality Assurance, Training, Underwriting, and Administration. This role involves strategic planning and assessment of departmental initiatives to ensure alignment with the operational goals of FamGuard Group of Companies.Reporting directly to the...


  • Kitchener, Ontario, Canada Brightshores Health System Full time

    Position: Head of Communications and Community EngagementDepartment: AdministrationEmployment Type: Full-TimeReporting directly to the Vice President of Corporate Services, the Head of Communications and Community Engagement collaborates closely with the Senior Leadership Team (SLT) to establish strategic guidance on the organization's comprehensive...

  • Development Officer

    3 days ago


    Kitchener, Ontario, Canada Sexual Assault Support Centre of Waterloo Region Full time

    About the RoleWe are seeking a highly motivated and organized Development Officer to join our team at the Sexual Assault Support Centre of Waterloo Region. In this role, you will be responsible for developing and implementing community engagement strategies to promote our services and support the growth of our organization.Key ResponsibilitiesCommunity...

  • Development Officer

    3 days ago


    Kitchener, Ontario, Canada Sexual Assault Support Centre of Waterloo Region Full time

    About the RoleWe are seeking a highly motivated and organized Development Officer to join our team at the Sexual Assault Support Centre of Waterloo Region. In this role, you will be responsible for developing and implementing community engagement strategies to promote our services and support the growth of our organization.Key ResponsibilitiesCommunity...


  • Kitchener, Ontario, Canada Saje Natural Wellness | Retail Full time

    Position Overview In the role of Team Supervisor, you will play a crucial part in delivering outstanding service to our community members while guiding Team Members to achieve the same goal. Your leadership will be essential in promoting global wellness and supporting the Store Manager and Assistant Store Manager in various operational tasks. By nurturing a...


  • Kitchener, Ontario, Canada Sienna Senior Living Full time

    Resident Engagement ManagerResident Engagement Manager Join our team as a Resident Engagement Manager and lead the way in creating a dynamic culture that promotes resident wellbeing, choice, and engagement. About the Role The Resident Engagement Manager is a critical role within our communities, impacting the lives of residents through strong leadership and...


  • Kitchener, Ontario, Canada TerraCorp Management Full time

    Position: Community Engagement & Customer Support SpecialistCompany Overview: For over six decades, TerraCorp Management Inc. has been dedicated to delivering exceptional living spaces throughout Southwestern Ontario. Our commitment to quality, value, and service is evident in every apartment we manage, creating a true sense of 'home' for our residents.Role...


  • Kitchener, Ontario, Canada Manulife Full time

    About Us: We are a prominent financial services organization dedicated to simplifying decision-making and enhancing the lives of our clients and team members globally. Our Values: From our commitment to environmental sustainability to our community support initiatives, we prioritize values in every aspect of our operations. Role Overview: The Plan Member...


  • Kitchener, Ontario, Canada D2L Full time

    D2L is a leading cloud company dedicated to revolutionizing education and shaping the future of work. With a strong commitment to transforming the learning experience globally, D2L stands at the forefront of educational innovation. The Community Engagement Specialist Co-op role at D2L is essential in connecting clients with the resources they need to...


  • Kitchener, Ontario, Canada CarePartners Full time

    Position Overview Are you dedicated to enhancing the quality of health care delivery? Personal Support Workers (PSWs) play a crucial role in the health care system. In this position, you will empower, assist, and foster independence for patients in home and community care environments by supporting their daily living activities under the guidance of our...


  • Kitchener, Ontario, Canada Schlegel Villages Full time

    Join the team at Schlegel Villages, a leader in elder care, as we seek enthusiastic Recreation Team Members (REC) to contribute to our Long-Term Care initiative. This is a Permanent Part-Time position offering approximately 30 hours per week. What we offer to our Team Members: Continuous Learning & Development Opportunities Career Advancement...


  • Kitchener, Ontario, Canada University of Waterloo Full time

    Term: 2 years The Co-op Student Engagement Manager plays a pivotal role in crafting, alongside leadership from Co-operative & Experiential Education, a strategy aimed at enhancing student involvement and success within co-op programs. This position ensures streamlined collaboration and uniformity in processes related to student interactions within the co-op...


  • Kitchener, Ontario, Canada Perimeter Institute Full time

    **Job Summary**The Perimeter Institute is seeking a highly skilled and experienced Senior Manager, Donor Relations to join our Advancement team. This is an exciting opportunity to work with a talented team of professionals who are passionate about advancing the Institute's mission.**Key Responsibilities**Develop and implement a comprehensive donor relations...


  • Kitchener, Ontario, Canada Perimeter Institute Full time

    **Job Summary**The Perimeter Institute is seeking a highly skilled and experienced Senior Manager, Donor Relations to join our Advancement team. This is an exciting opportunity to work with a talented team of professionals who are passionate about advancing the Institute's mission.**Key Responsibilities**Develop and implement a comprehensive donor relations...


  • Kitchener, Ontario, Canada Hootsuite Full time

    About HootsuiteHootsuite is a leading social media management platform that helps businesses connect with their audience and drive results.Our MissionWe empower businesses to build strong relationships with their customers and grow their online presence through social media.Job SummaryWe are seeking an experienced Engagement Manager to join our team. As an...


  • Kitchener, Ontario, Canada Hootsuite Full time

    About HootsuiteHootsuite is a leading social media management platform that helps businesses connect with their audience and drive results.Our MissionWe empower businesses to build strong relationships with their customers and grow their online presence through social media.Job SummaryWe are seeking an experienced Engagement Manager to join our team. As an...


  • Kitchener, Ontario, Canada University of Waterloo Full time

    Overview The Manager of Co-op Student Engagement plays a pivotal role in crafting a comprehensive strategy aimed at enhancing student involvement and success within co-operative education programs. This position collaborates closely with leadership, academic faculties, and students to ensure a seamless and effective approach to student engagement. The...


  • Kitchener, Ontario, Canada University of Waterloo Full time

    Job SummaryThe University of Waterloo is seeking a highly skilled and experienced Alumni Engagement Officer to join our team. As a key member of our Advancement department, you will be responsible for identifying, cultivating, and stewarding alumni and donors to further the university's mission.Key ResponsibilitiesFundraising: Develop and implement...


  • Kitchener, Ontario, Canada University of Waterloo Full time

    Job SummaryThe University of Waterloo is seeking a highly skilled and experienced Alumni Engagement Officer to join our team. As a key member of our Advancement department, you will be responsible for identifying, cultivating, and stewarding alumni and donors to further the university's mission.Key ResponsibilitiesFundraising: Develop and implement...