Community Engagement and Customer Support Specialist

4 weeks ago


Kitchener, Ontario, Canada TerraCorp Management Full time

Position:
Community Engagement & Customer Support Specialist

Company Overview:
For over six decades, TerraCorp Management Inc. has been dedicated to delivering exceptional living spaces throughout Southwestern Ontario. Our commitment to quality, value, and service is evident in every apartment we manage, creating a true sense of 'home' for our residents.

Role Overview:
As a Community Engagement & Customer Support Specialist, you will play a vital role in fostering positive relationships with our residents and the broader community. Your responsibilities will include:

1. **Customer Service Excellence:** Provide outstanding support to residents, addressing inquiries and resolving issues promptly and effectively.
2. **Event Coordination:** Plan and execute community events that enhance resident engagement and promote a sense of belonging.
3. **Community Outreach:** Develop initiatives that strengthen ties with local organizations and enhance the community's overall experience.

Key Qualifications:
- Strong interpersonal and communication skills.
- Proven experience in customer service or community relations.
- Ability to work collaboratively with diverse groups.

Join us in our mission to create welcoming and vibrant communities for our residents.

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