Claims Operations Manager

4 weeks ago


Toronto, Ontario, Canada BMO Full time

Position Title: Claims Operations Manager

Organization: BMO Financial Group

This position is responsible for leading the oversight of the Claims Specialist team within BMO's Claims Division. As the Claims Operations Manager, you will manage daily functions related to Life, Creditor, Critical Illness, and Disability claims. Reporting to the Director of Claims, you will be instrumental in enhancing the efficiency and effectiveness of the claims management process.

  • Promotes a culture that aligns with BMO's mission
  • Regularly connects team efforts to BMO's objectives
  • Develops collaborative teams
  • Attracts, retains, and empowers talent
  • Enhances team performance
  • Proposes and executes solutions
  • Oversees and coordinates claims management operations
  • Guides the performance evaluation process
  • Identifies opportunities for process enhancements
  • Collaborates with stakeholders
  • Generates reports and dashboards
  • Provides expert consultation

Required Qualifications:

  • 3 - 7 years of pertinent experience
  • Post-secondary education in a relevant discipline
  • Industry certification is advantageous
  • In-depth understanding of insurance principles
  • Excellent organizational and communication abilities
  • Capability to negotiate and influence
  • Strong analytical and decision-making capabilities
  • Proficiency in MS Office applications
  • Bilingual proficiency is a plus

Compensation and Benefits Overview:

$68,126,000.00

Compensation Structure: Salaried

BMO Financial Group provides a comprehensive benefits package, which includes performance-based incentives, health coverage, educational reimbursement, and retirement savings options. As part of the BMO team, you will have access to resources and tools that support your professional growth and development.

BMO is dedicated to fostering an inclusive and accessible work environment, where diversity is appreciated and respected. Accommodations are available for candidates throughout the selection process. Note to Recruiters: BMO does not accept unsolicited resumes.



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