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Claims Management Professional
2 months ago
About the Role
We are seeking a highly skilled and experienced Claims Management Professional to join our Ontario Salvage Unit & Ontario Claims System Help Team as a Unit Claims Manager, Auto.
Key Responsibilities:
- Provide leadership to our Claims Assistants on the timely release of total loss vehicles for sale in auction.
- Support the Ontario Claims System Help team by providing leadership to our IT Business Analysts to ensure a high standard of support is provided to all Ontario Claims Departments.
- Coordinate the workflow of the unit and participate in the day-to-day operations and report on activities.
- Plan the activities of the unit to ensure optimal level of service.
- Maintain effective communication channels with other departments.
- Liaise with other claims experts or management on technical and administrative issues.
- Ensure that corporate policies, standards, and procedures are followed.
- Facilitate continuous learning and development.
- Conduct ongoing monthly productivity and quality audits and deliver feedback as part of coaching sessions.
- Identify and recommend changes to policies and processes to improve business results and maintain competitiveness.
- Participate in expense management as well as recruitment and hiring.
Requirements:
- University degree/college diploma preferred or equivalent business experience.
- Minimum 5 years of experience in the insurance industry.
- Minimum 2 years of management experience or equivalent work experience is preferred.
- Strong technical skills in claims is an asset.
- Leadership skills including ability to motivate and coach staff to deliver results.
What We Offer:
- A financial rewards program that recognizes your success.
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.