Restaurant Operations Manager

2 months ago


Toronto, Ontario, Canada Chaiiwala of London (Scarborough) Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Chaiiwala of London (Scarborough). As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of our kitchen and front-of-house staff, ensuring they are working efficiently and effectively to deliver exceptional customer service.
  • Task Management: Establish methods to meet work schedules, train staff in job duties, sanitation, and safety procedures, and ensure that food and service meet quality control standards.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales, and wastage, and ensure that our inventory levels are always optimal.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that every customer leaves our restaurant feeling satisfied and valued.
  • Work Schedules: Establish work schedules for our staff, ensuring that we have the right people in the right place at the right time to deliver exceptional service.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a similar role
  • Language: English
  • Work Hours: 40 hours per week


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