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Food Service Operations Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 3222926 Nova Scotia Ltd. As a key member of our culinary team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
- Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
- Food Quality and Safety
- Establish methods to meet work schedules, ensuring that food is prepared and served in a timely manner.
- Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
- Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Administrative and Financial
- Prepare budget and cost estimates, monitoring expenses and identifying areas for cost savings.
- Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
- Customer Service
- Address customers' complaints or concerns, resolving issues promptly and professionally.
- Prepare and submit reports, highlighting areas for improvement and suggesting solutions.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 to less than 7 months of experience in a food service supervisory role.
- Skills and Abilities
- Excellent leadership and communication skills, with the ability to motivate and train staff.
- Strong problem-solving and analytical skills, with the ability to identify and resolve issues.
- Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
- Fast-paced environment, with a high level of activity and pressure.
- Client focus, with a strong commitment to customer satisfaction.
- Efficient interpersonal skills, with the ability to work effectively with staff and customers.
- Excellent oral communication skills, with the ability to communicate clearly and effectively.
- Flexibility, with the ability to adapt to changing circumstances and priorities.
- Team player, with a strong commitment to collaboration and teamwork.
