Food Service Operations Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at CB Canada. As a key member of our operations team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our clients receive exceptional service and high-quality food.
Key Responsibilities- Supervise and coordinate the activities of food service staff, ensuring that all tasks are completed efficiently and effectively.
- Develop and implement strategies to improve food quality, presentation, and customer satisfaction.
- Manage inventory, ordering, and storage of food and supplies, ensuring that all products are fresh and of high quality.
- Collaborate with our culinary team to develop and implement new menu items and promotions.
- Ensure that all food safety and sanitation protocols are followed, maintaining a clean and safe environment for our clients and staff.
- Monitor and analyze sales data, identifying trends and opportunities for growth and improvement.
- Develop and implement policies and procedures to ensure compliance with regulatory requirements and company standards.
- Provide exceptional customer service, responding to client feedback and concerns in a timely and professional manner.
- Diploma in Food and Nutrition Supervision, completed or in progress.
- Membership in CSNM (Canadian Society of Nutrition Management).
- 2+ years' food service experience in healthcare, education, high-volume restaurants, or large hotels, with a minimum of 2 years supervisory, food preparation, and customer service experience.
- Experience with scheduling employees and shifts within a multi-shift food production and service environment.
- Knowledge of Therapeutic Diets, Sanitation Code, and all applicable legislation.
- Valid Food Handler's course from a recognized institution-mandatory.
- Demonstrated negotiation and conflict resolution skills.
- Strong interpersonal, organizational, and communication skills.
- Flexibility in a rapidly changing work environment.
- Ability to offer tactful, courteous client-centered service and work with little supervision.
- Knowledge and commitment to health and safety standards, regulations, supervisory responsibilities, and best practices.
- Intermediate level computer skills (Word, Excel, Outlook).
CB Canada is a leading provider of healthcare services, committed to delivering exceptional care and service to our clients. As a member of our team, you will have the opportunity to work with a diverse group of professionals, contributing to a culture of excellence and innovation. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Food Service Operations Manager
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