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Food Service Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at CB Canada. As a key member of our operations team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our clients receive high-quality food and exceptional service.
Key Responsibilities
- Supervise and coordinate the activities of food service staff, including scheduling, training, and performance management.
- Develop and implement food service policies and procedures to ensure compliance with regulatory requirements and company standards.
- Monitor and control food costs, inventory, and quality to ensure efficient and effective operations.
- Collaborate with cross-functional teams to develop and implement new menu items, promotions, and events.
- Ensure that all food service operations are conducted in a safe and sanitary manner, adhering to company policies and regulatory requirements.
- Develop and maintain relationships with vendors, suppliers, and other stakeholders to ensure seamless operations.
- Conduct regular audits and inspections to ensure compliance with company standards and regulatory requirements.
- Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
Requirements
- Diploma in Food and Nutrition Supervision, completed or in progress.
- Membership in CSNM (Canadian Society of Nutrition Management).
- 2+ years' food service experience in healthcare, education, high-volume restaurants, or large hotels, with a minimum of 2 years supervisory, food preparation, and customer service experience.
- Experience with scheduling employees and shifts within a multi-shift food production and service environment.
- Knowledge of Therapeutic Diets, Sanitation Code, and all applicable legislation.
- Valid Food Handler's course from a recognized institution-mandatory.
- Demonstrated negotiation and conflict resolution skills.
- Strong interpersonal, organizational, and communication skills.
- Flexibility in a rapidly changing work environment.
- Ability to offer tactful, courteous client-centered service and work with little supervision.
- Knowledge and commitment to health and safety standards, regulations, supervisory responsibilities, and best practices.
- Intermediate level computer skills (Word, Excel, Outlook).
Why Work with Us
CB Canada is a leading provider of healthcare services, committed to delivering high-quality care to our clients. We value our employees and offer a supportive and inclusive work environment. If you are a motivated and experienced Food Service Operations Manager looking for a new challenge, we encourage you to apply.
