Food Service Operations Manager

5 days ago


Guelph, Ontario, Canada Victoria's Pizza Full time

At Victoria's Pizza, we're seeking an experienced Food Service Supervisor to oversee the smooth operation of our restaurant.

Responsibilities:
  • Establish efficient work schedules and methods to meet the demands of our busy restaurant environment.
  • Supervise and coordinate the activities of our kitchen and dining staff to ensure seamless service delivery.
  • Train staff in their duties, sanitation practices, and safety procedures to maintain high standards.
  • Estimate ingredient and supply needs for meal preparation to minimize waste and optimize efficiency.
  • Ensure that all food and service meet our quality control standards.
  • Address customer complaints and concerns with empathy and professionalism.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit regular reports to management.
Requirements:
  • 3-4 years of experience in food service, preferably in a supervisory role.
  • Excellent communication and interpersonal skills to lead a diverse team.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Physically fit to handle the demands of a busy restaurant environment.


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