Appraiser II, Imagery Specialist

1 week ago

Calgary, Alberta, Canada Co-operators Full time
About the Role

We are seeking a skilled Appraiser II, Imagery to join our Claims team at Co-operators. As a key member of our team, you will play a critical role in creating peace of mind for our clients and communities.

Key Responsibilities
  • Evaluate vehicle damages remotely to determine reparability and provide written damage appraisals using damage repair expertise.
  • Sourcing and determining availability of parts, quantifying loss to determine repairability of a vehicle and researching recommended repair processes.
  • Maintain regular contact with clients and claimants to schedule appraisal appointments, discuss repair procedures, methods and communicate timelines.
  • Communicate with all stakeholders and build relationships throughout the claims process to discuss and approve the repair with vendors & clients to ensure safe, quality repairs are completed.
  • Provide exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
Requirements
  • 5 years of collision repair and estimating business or related experience.
  • Post-secondary diploma.
  • Autobody Repair Technician or Refinisher Certification and the Physical Damage Appraiser Certificate.
  • Knowledge and prior experience with Mitchell Connect estimating is an asset.
  • Willingness to obtain the I-Car Platinum Certificate.
  • Expert knowledge of vehicle construction and collision repair techniques and procedures.
  • Attain provincial appraiser license(s) depending on the province of work.
What We Offer
  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
Expected Salary Range

$65,000 -- $85,000

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

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