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Parts Service Supervisor
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Parts Service Supervisor
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Collision Repair Expert
2 months ago
We are seeking a skilled Appraiser II, Imagery to join our Claims team at Co-operators. As a key member of our team, you will play a critical role in evaluating vehicle damages remotely to determine reparability and providing exceptional client service.
Key Responsibilities- Conduct thorough damage assessments and create detailed written appraisals using damage repair expertise.
- Source and determine availability of parts, quantify loss to determine repairability of a vehicle, and research recommended repair processes.
- Maintain regular contact with clients and claimants to schedule appraisal appointments, discuss repair procedures, methods, and communicate timelines.
- Communicate with all stakeholders and build relationships throughout the claims process to discuss and approve the repair with vendors & clients to ensure safe, quality repairs are completed.
- Provide exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
- 5 years of collision repair and estimating business or related experience.
- Post-secondary diploma.
- Autobody Repair Technician or Refinisher Certification and the Physical Damage Appraiser Certificate.
- Knowledge and prior experience with Mitchell Connect estimating is an asset.
- I-Car Platinum Certificate.
- Expert knowledge of vehicle construction and collision repair techniques and procedures.
- Attain provincial appraiser license(s) depending on the province of work.
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
$65,000 -- $85,000
