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    3 weeks ago

    Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

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    3 weeks ago

    Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

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  • Hotel Front Desk Clerk

    3 weeks ago

    Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

    We are seeking a skilled Hotel Front Desk Clerk to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Register arriving guests and...

Hotel Front Desk Clerk

2 months ago

Prince George, British Columbia, Canada 1357837 B.C. LTD Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at 1357837 B.C. LTD. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Reservation Management: Take, cancel, and change room reservations as needed.
  • Guest Services: Provide information on hotel facilities and services, including amenities and local attractions.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls and relay messages to guests and staff.
  • Customer Service: Provide exceptional customer service to ensure guest satisfaction.
Support for Diversity and Inclusion:

We are committed to creating a welcoming and inclusive work environment for all employees and guests. Our hotel supports various initiatives, including:

  • Support for Persons with Disabilities: Participate in government or community programs that support persons with disabilities, offer mentorship and coaching opportunities, and provide awareness training to employees.
  • Support for Newcomers and Refugees: Participate in government or community programs that support newcomers and refugees, assist with immediate settlement needs, and support social and labor market integration.
  • Support for Youth: Participate in government or community programs that support youth employment, offer on-the-job training, and provide mentorship opportunities.
  • Support for Indigenous People: Participate in government or community programs that support Indigenous people, offer mentorship and coaching opportunities, and provide cultural competency training.
  • Support for Visible Minorities: Participate in government or community programs that support visible minorities, apply hiring policies that discourage discrimination, and offer mentorship programs.

We are an equal opportunities employer and welcome applications from diverse candidates.