Client Relations Specialist
4 weeks ago
We are currently seeking a dedicated Customer Service Representative to join our dynamic team at Waste Connections of Canada Inc.
Key Responsibilities:
Act as the primary contact for all customer inquiries, both internal and external. Address customer questions related to waste management and recycling services through various communication channels. Welcome and assist visitors, ensuring they are directed to the appropriate personnel. Review account activities and propose enhancements to service delivery. Maintain accurate records and documentation in line with company policies. Collaborate with internal departments to identify service needs and resolve customer issues. Organize and manage waste collection schedules for both residential and commercial clients. Coordinate with drivers based on customer requirements and company protocols. Communicate effectively with customers to ascertain their service needs. Schedule driver assignments and keep them informed of their tasks. Monitor the progress of drivers to ensure timely service completion. Address any challenges that may hinder operational efficiency.Qualifications:
2-3 years of experience in customer service or administrative roles. Experience in a high-volume call center environment. Professional and courteous communication skills, both verbal and written. Strong organizational and time management abilities. Proficient in Microsoft Office and TRUX software. Excellent critical thinking and problem-solving skills.We pride ourselves on fostering a collaborative work environment where hard work is balanced with a vibrant company culture. Our commitment to community engagement, sustainability, and charitable initiatives reflects our values as a leading organization in the waste management sector.
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Client Relations Specialist
4 weeks ago
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Client Relations Specialist
4 weeks ago
Kelowna, British Columbia, Canada Okanagan Chateau Retirement Residence Full timeClient Relations Specialist RoleWe are looking for a Client Relations Specialist to become a vital part of our organization and enhance the experiences of our residents. This is a temporary full-time position offering a competitive salary range of $47k-$57k. The work schedule is adaptable, with shifts available from Tuesdays to Saturdays. Key...
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Customer Relations Specialist
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4 weeks ago
Kelowna, British Columbia, Canada Waste Connections of Canada Inc. Full timeWe are currently seeking a dedicated Customer Service Representative to join our dynamic team. Key Responsibilities: Act as the primary contact for all customer inquiries, ensuring a seamless experience for both new and existing clients. Address questions related to waste management and recycling services through various communication channels. Welcome...
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Client Care Specialist
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Client Care Specialist
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