Senior Cisco Unified Communications Engineer

1 month ago


Montreal, Quebec, Canada US Tech Solutions Full time
Job Title: Cisco Engineer

US Tech Solutions is seeking a highly skilled Cisco Engineer to join our team. As a Cisco Engineer, you will be responsible for providing Level 3 BAU support for Callmanager, Unity Voicemail, and Unified CallCenter Express, including planning, upgrading, and testing.

Key Responsibilities:
  • Active participation in planning and upgrading to version 15 for Callmanager, Unity Voicemail, and Unified CallCenter Express.
  • Level 3 troubleshooting of these systems.
  • Cisco video server configuration and maintenance (VCS and Expressway).
  • Working knowledge of Oracle SBC and ECB is preferable.
  • Working knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints.
Preferred Skills:
  • Experience with Oracle Session Border Controller (SBC) configuration and operation/maintenance.
  • Experience with Oracle Enterprise Communication Broker (ECB) configuration and operation/maintenance.
  • Experience with Oracle Enterprise Operations Monitor.
  • Integration of PSTN telephone with TEAMS.
  • At least 5 years of experience as a Level 3 engineer in the above-mentioned products.

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit our website.



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