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Front Desk Hotel Representative

2 months ago

Whitehorse, Yukon, Canada River View Hotel Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at River View Hotel.

Job Summary:

The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform light housekeeping and cleaning duties, answer telephone and relay telephone calls and messages, and perform other clerical tasks as needed.
  • Computer Skills: Proficient in word processing software, computerized bookkeeping systems, and spreadsheets.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a hotel or hospitality setting.
  • Language: Fluency in English.
  • Work Hours: 35 hours per week.
What We Offer:

We offer a competitive salary, opportunities for professional growth, and a dynamic work environment.