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Culinary Operations Supervisor
3 months ago
The P&G Coffee Group Inc. is seeking a dedicated Food Service Supervisor to oversee our culinary operations. This role is essential in ensuring the smooth functioning of our coffee shop environment.
Qualifications- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 1 to 2 years in a similar role.
The work setting is characterized by a fast-paced atmosphere, often requiring the ability to work under pressure. The environment can be noisy, and the role involves a combination of sitting, standing, and walking, with periods of extended standing.
Key Responsibilities- Develop and implement methods to achieve work schedules.
- Supervise and coordinate the activities of staff responsible for food preparation and portioning.
- Train team members on job responsibilities, sanitation, and safety protocols.
- Estimate the necessary ingredients and supplies for meal preparation.
- Ensure that food quality and service meet established standards.
- Prepare budget plans and cost estimates for operations.
- Address customer inquiries and resolve complaints effectively.
- Maintain accurate records of inventory, repairs, sales, and waste.
- Compile and submit operational reports.
- Oversee the assembly of food trays and ensure compliance with service standards.
- Establish and manage work schedules for the team.
This position involves supervising a team of 1 to 10 individuals, including food service counter attendants and food preparers.
Personal AttributesThe ideal candidate will possess:
- Client focus and a commitment to customer satisfaction.
- Strong interpersonal skills to foster a collaborative team environment.
- Excellent oral communication abilities.
- Flexibility to adapt to changing circumstances.
- A strong sense of being a team player.
This role is physically demanding and requires the ability to manage multiple tasks efficiently. The working hours will range from 30 to 40 hours per week, with a permanent employment duration.
