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IT Support Specialist
3 months ago
As an IT Support Specialist at Uniway Computer, you will play a crucial role in ensuring the seamless operation of our electronic systems and devices. Your expertise will help maintain high standards of service and customer satisfaction.
Qualifications- Education: Completion of a college or CEGEP program, or a non-university diploma lasting 1 to 2 years.
- Experience: A minimum of 7 months to less than 1 year in a relevant field.
- Conduct thorough inspections of products to identify repair needs.
- Perform repairs on electronic devices and systems.
- Test and evaluate electronic equipment and assemblies for functionality.
- Replace or repair defective components using specialized tools.
- Diagnose faults in circuits, components, and equipment.
- Test and calibrate repaired products to ensure optimal performance.
- Adjust, align, and repair electronic systems and assemblies as necessary.
- Prepare detailed cost estimates for repairs.
- Deliver exceptional customer service to clients.
- Assist users experiencing technical difficulties with their computers.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
- Knowledgeable in network configurations and wireless technologies.
- Familiarity with wireless routers and related equipment.
- Attention to detail is essential.
- Ability to bend, crouch, and kneel as required.
- Capable of working under tight deadlines and pressure.
- Strong client focus and interpersonal skills.
- Excellent verbal and written communication abilities.
- Highly organized and reliable.
- Flexible and a true team player.
- Demonstrates strong ethical values and accuracy in work.
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week