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Operations Coordinator for Ancillary Services

3 months ago


Sault Ste Marie, Ontario, Canada Algoma University Full time

Job Type: Permanent Full Time

Salary Range: $52,810 to $66,012 annually

The Operations Coordinator for Ancillary Services plays a crucial role in fostering effective relationships and providing support to all ancillary service providers at Algoma University. This encompasses various services, including the campus bar, food services, and bookstore operations. The individual will collaborate closely with all stakeholders on a regular basis, delivering updated reports, feedback, and operational strategies to the Manager of Ancillary Operations. They will be tasked with communicating updates or modifications to the student community, while also ensuring accurate budget tracking, adherence to contractual obligations, and any alterations to operational hours.

KEY RESPONSIBILITIES:

A. Speakeasy Bar Management (60%)

Manage inventory and procure supplies as necessary. Collaborate with bartenders to assess weekly supply requirements. Ensure responsible purchasing from the LCBO. Maintain a strong partnership with the Beer Store, overseeing payments, deliveries, and returns. Conduct semesterly evaluations of bar equipment and other needs. Implement and uphold an effective inventory management system. Reconcile cash reports and deposits on a weekly/monthly basis, addressing any discrepancies with bar staff. Submit monthly financial reports and cash deposits to the finance department. Update the Point of Sale (POS) system and ensure its maintenance. Oversee equipment functionality and promptly report maintenance issues. Develop and implement a training program for bartenders and AV training for relevant staff. Provide support for event planning and coordination. Assist in the organization of both internal and external events, including: Intake, tracking, and follow-up for events. Coordination with other internal services for external events. Maintenance of external relationships. Assistance with event setup, including floor plans. Stocking the bar with requested beverages. Determining pricing and charges for events. Support AUSU-related activities within the Campus Bar, including: Booking and coordinating event details. Ensuring staff presence for events and setup. Arranging external security services. Assisting with budget management and purchases. Supporting catering endorsements at various events. Maintain relationships with external partners, ensuring compliance with AGCO standards. Collaborate with AGCO representatives to ensure responsible service. Assist in the development and communication of house policies. Contribute to social media presence and event communications. Aid in the development and review of risk management policies related to programming. Provide insights to the Manager of Ancillary Operations to enhance engagement and campus spirit.

Vendor Coordination (30%)

Maintain regular communication with the bookstore manager. Cross-check stock and address missing items at least three months before semester start. Collect feedback from students and faculty regarding accessibility of materials. Collaborate with food service providers to ensure smooth delivery. Regularly check in with food service providers for their needs and feedback.

Additional Responsibilities (10%)

Provide support to the Student Life team as required. Undertake other duties as assigned by the Manager.

REQUIRED QUALIFICATIONS

SmartServe Certification is mandatory. CPR/First Aid Certification is required. Familiarity with AGCO Licensing Regulations is essential. Strong written and verbal communication skills are necessary. Excellent customer service abilities are required. Strong interpersonal and leadership skills for working with student employees. Ability to thrive in a collaborative team environment. Understanding of and commitment to maintaining confidentiality as per university policy. A Vulnerable Police Sector Check is required.

For more information and to apply, please visit