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Restaurant Operations Manager

2 months ago

Winnipeg, Manitoba, Canada Wayback Burgers Full time
Restaurant Operations Manager Job Description

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Wayback Burgers. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities:
  • Leadership and Management: Supervise and motivate a team of 5-10 staff members, providing guidance and support to ensure they have the skills and knowledge to perform their duties effectively.
  • Operational Efficiency: Implement operational procedures to ensure efficient service delivery, including managing inventory, controlling costs, and maintaining a clean and safe working environment.
  • Customer Service: Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Marketing and Promotion: Participate in marketing plans and implementation, including promoting our brand and services to attract new customers and retain existing ones.
Requirements:
  • Education: College/CEGEP degree or equivalent.
  • Experience: 3 years to less than 5 years of experience in a restaurant management role.
  • Skills: Excellent leadership and communication skills, ability to work under pressure, and a strong attention to detail.
Work Environment:

This is a fast-paced environment with tight deadlines, requiring the ability to work efficiently and effectively in a team setting.

Personal Suitability:
  • Accurate: Ability to maintain accurate records and reports.
  • Client Focus: Strong focus on providing excellent customer service.
  • Dependability: Reliable and dependable, with a strong work ethic.
  • Efficient Interpersonal Skills: Ability to build strong relationships with colleagues and customers.
  • Excellent Oral Communication: Strong communication skills, both written and verbal.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Organized: Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
  • Reliability: Reliable and dependable, with a strong commitment to meeting deadlines.
  • Team Player: Ability to work collaboratively as part of a team.
Support for Newcomers and Refugees:

We are committed to supporting newcomers and refugees, providing opportunities for on-the-job training and foreign credential recognition.

Support for Youths:

We offer on-the-job training tailored to youth, providing opportunities for career development and growth.