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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Wayback Burgers. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.
Key Responsibilities:- Leadership and Management: Supervise and motivate a team of 5-10 staff members, providing guidance and support to ensure they have the skills and knowledge to perform their duties effectively.
- Operational Efficiency: Implement operational procedures to ensure efficient service delivery, including managing inventory, controlling costs, and maintaining a clean and safe working environment.
- Customer Service: Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Marketing and Promotion: Participate in marketing plans and implementation, including promoting our brand and services to attract new customers and retain existing ones.
- Education: College/CEGEP degree or equivalent experience.
- Experience: 3 years to less than 5 years of experience in a restaurant management role.
- Skills: Excellent leadership and communication skills, ability to work under pressure, and a strong attention to detail.
This is a fast-paced environment with tight deadlines, requiring the ability to work efficiently and effectively in a team setting.
Personal Suitability:- Accurate: Ability to maintain accurate records and reports.
- Client Focus: Strong focus on providing excellent customer service.
- Dependability: Reliable and dependable, with a strong work ethic.
- Efficient Interpersonal Skills: Ability to build strong relationships with colleagues and customers.
- Excellent Oral Communication: Strong communication skills, both written and verbal.
- Flexibility: Ability to adapt to changing circumstances and priorities.
- Organized: Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
- Reliability: Reliable and dependable, with a strong commitment to meeting deadlines.
- Team Player: Ability to work collaboratively as part of a team.
We are committed to supporting newcomers and refugees, offering on-the-job training and tailored support to help them integrate into our team.
Support for Youths:We offer on-the-job training tailored to youth, providing them with the skills and experience they need to succeed in their careers.
