Client Services Representative
2 weeks ago
Job Summary
The Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.
Key Responsibilities
- Respond to client inquiries in a timely and professional manner, using standard customer-focused practices.
- Listen to client requests, identify needs, and navigate calls to appropriate departments or personnel.
- Conduct first-level information gathering and triaging for urgent calls, following established protocols.
- Proactively troubleshoot client-related problems, escalating issues as needed.
- Participate in client schedule verification procedures and team initiatives.
- Actively build relationships with internal and external partners, communicating effectively to develop trust and optimize relationships.
Requirements
- Post-secondary education in a communications-related field.
- Minimum six months of experience in a call centre or customer service environment.
- Excellent telephone, interpersonal, and customer service skills.
- Strong problem-solving skills, with the ability to resolve urgent client situations.
- Ability to work independently and as part of a team.
- Advanced computer knowledge in a Windows environment.
Working at Circle of Care
Circle of Care is a leading provider of home and community care services. We are committed to delivering exceptional care and support to our clients and their families. As a Client Services Representative, you will be part of a dynamic team that is passionate about making a difference in the lives of others.
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Client Services Representative
3 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for providing exceptional customer service to clients and their families. This role requires a high level of communication skills, empathy, and problem-solving abilities to ensure that clients receive the best...
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Client Services Representative
3 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for providing exceptional customer service to clients and their families. This role requires a high level of communication skills, empathy, and problem-solving abilities to ensure that clients receive the best...
-
Client Services Representative
3 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
3 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
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Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
3 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key...
-
Client Services Representative
3 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key...
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Client Services Representative
2 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for providing exceptional customer service to all customers who call our centre. The successful candidate will respond to all telephone inquiries, conduct first-line investigations of client situations, record client interactions, and direct callers to...
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Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryCircle of Care is seeking a highly skilled and dedicated Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to all clients who call our centre. You will respond to all telephone inquiries, conduct first-level investigations of client situations,...
-
Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryCircle of Care is seeking a highly skilled and dedicated Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to all clients who call our centre. You will respond to all telephone inquiries, conduct first-level investigations of client situations,...
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Client Services Representative
4 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
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Client Services Representative
4 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
1 week ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to our clients. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...
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Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
1 month ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
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Client Services Representative
2 months ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to client inquiries in a timely and...
-
Client Services Representative
2 months ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to client inquiries in a timely and...
