Host - Front of House Ambassador
1 week ago
Auberge du Pommier: A Premier Dining Experience
A modern French fine dining restaurant, Auberge du Pommier offers an exceptional guest experience. Our Hosts play a vital role in creating a warm and inviting atmosphere, setting the tone for a memorable dining experience.
Key Responsibilities:
- Manage guest flow to maximize seating capacity and ensure a seamless dining experience.
- Communicate effectively with Servers, Bartenders, and Managers to maintain a smooth operation.
- Escort guests to their tables, engage them in conversation, and seat them accordingly.
- Accurately take reservations and update guest status in Open Table.
- Develop a briefing sheet before each shift to inform colleagues of upcoming events and special requests.
- Stay knowledgeable about the restaurant's trade area, including location, surroundings, and nearby attractions.
- Maintain the cleanliness of the front entrance, host stand, and surrounding areas.
- Ensure all table numbers are known and maintain awareness of server assignments.
- Fulfill special request forms for birthdays, anniversaries, and other notable events.
- Adhere to food safety standards and systems.
Requirements:
- Passion for hospitality and delivering exceptional guest experiences.
- High attention to detail and ability to multitask in a fast-paced environment.
- Strong communication and organizational skills.
- Ability to remain calm under pressure and maintain a professional demeanor.
- Minimum 1 year of customer service experience, with restaurant experience considered an asset.
About Auberge du Pommier:
Auberge du Pommier is a premier dining destination, offering a unique blend of country charm and contemporary sophistication. Our team is dedicated to providing an exceptional guest experience, and we're seeking a skilled Host to join our team.
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