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Customer Service Specialist

2 months ago

Lower Sackville, Nova Scotia, Canada Wheaton's Full time
About Wheaton's

We are a leading home decor retailer seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide excellent customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and pricing.
  • Sales and Promotion: Promote our products and services to customers, and meet or exceed sales targets.
  • Merchandise Display: Assist in the display of merchandise, including setting up and maintaining visual displays.
  • Screening Questions: Participate in the screening process by asking relevant questions to ensure candidates meet the requirements of the role.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a retail or sales environment.
  • Availability: Availability to work a variety of shifts, including evenings and weekends.
  • Language: Fluency in English.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.