Customer Service Representative

6 days ago

Lower Sackville, Nova Scotia, Canada Randstad Canada Full time
Job Summary

We are seeking a motivated and experienced Temporary Phone Operator and Scheduler to join our team at Randstad Canada. In this role, you will play a crucial part in ensuring smooth communication with our customers and efficient scheduling of appointments.

Key Responsibilities
  • Professionally answer and make phone calls to provide information and address customer concerns.
  • Assist customers with scheduling appointments, confirming, and maintaining accurate records.
  • Collaborate with the team to ensure efficient scheduling and customer satisfaction.
  • Handle customer requests promptly and courteously, maintaining a friendly demeanor.
  • Perform receptionist duties, including maintaining organized appointment scheduling systems and communicating effectively with customers.
Requirements
  • Previous experience in a phone operator or receptionist role.
  • Strong communication skills, both verbal and written.
  • Excellent customer service skills with a friendly and helpful demeanor.
  • Organized and detail-oriented with the ability to manage multiple tasks efficiently.
  • Proficiency in using office software and scheduling tools.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary of $18 per hour.
  • Paid weekly.
  • The opportunity to develop a customer-centric approach and expand your professional network.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees.

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