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Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Representative to join our team at Randstad Canada. In this role, you will play a crucial part in ensuring smooth communication with our customers and efficient scheduling of appointments.
Key Responsibilities
Professionally answer and make phone calls
Assist customers, providing information and addressing concerns
Schedule appointments, confirm, and maintain accurate records
Collaborate with the team to ensure efficient scheduling
Handle customer requests promptly and courteously
Requirements
Previous experience in a phone operator or receptionist role
Strong communication skills, both verbal and written
Excellent customer service skills with a friendly and helpful demeanor
Organized and detail-oriented with the ability to manage multiple tasks efficiently
Proficiency in using office software and scheduling tools
Ability to work independently and as part of a team
What We Offer
Competitive salary
Paid weekly
Opportunity to develop a customer-centric approach
Enjoy potential flexibility in working hours
Expand your professional network
Face varied challenges daily
