Client Retention Associate

4 weeks ago

Fredericton, New Brunswick, Canada goeasy Ltd. Full time

If you are seeking an opportunity with one of Canada's rapidly expanding enterprises, goeasy Ltd. is the right choice for you. Acknowledged as one of North America's Most Engaged Workplaces, we strive to attract the finest talent to our organization.

easyhome stands as Canada's premier lease-to-own service, dedicated to assisting everyday Canadians in reaching their personal and financial aspirations by providing affordable home goods through flexible payment options.

As a Customer Retention Specialist, your role will be pivotal in enhancing store revenues by managing customer accounts and overdue payments, while educating and empowering clients to realize their financial objectives through credit building.

No prior experience? We provide comprehensive training programs to equip you with the necessary skills for success.

What We Offer

Our benefits and perks package extends beyond your base salary:

  • Financial
    • Monthly incentive programs
    • RRSP and Employee Share Purchase Plan matching
  • Health & Lifestyle
    • Comprehensive healthcare coverage, including Mental Health and on-demand virtual healthcare
    • 5 personal days, company-sponsored volunteer days, Sundays off + paid birthday off in addition to vacation days
  • Perks
    • Perkopolis employee discount program
    • Employee discounts on furniture, electronics, and appliances
    • easyloans – employees can access loans at reduced interest rates
    • Tuition Assistance Program
  • Recognition
    • Opportunities for monthly, quarterly, and annual awards
    • Leadership development programs – with over 70% internal promotion rate
Your Responsibilities
  • Create exceptional customer sales experiences by engaging and welcoming clients in person, via phone, and through email
  • Exhibit compassion and empathy towards our customers by understanding their circumstances, needs, and providing suitable solutions
  • Clearly communicate the terms and conditions of our financial products and how we can assist them in achieving their goals
  • Support retail operations by overseeing customer accounts, collection efforts, and the merchandising and upkeep of the store
  • Deliver top-notch service when facilitating the delivery of our products to customers' residences
  • Manage accounts receivables by tracking overdue accounts on a weekly basis
Who You Are
  • Adept communicator who is focused on people and results, aiming to drive sales and enhance customer satisfaction
  • Compassionate individual who operates with integrity in every transaction – genuinely cares for our customers
  • Possess a full class driver's license with a clean driver's abstract
  • Ability to lift over 50 pounds and handle large home goods is considered advantageous
  • Capable of passing background checks (criminal, employment)
  • Some experience in a customer-facing role
At goeasy, we believe that our success is tied to our ability to allow individuals to bring their best selves to work every day. We are dedicated to fostering a work culture that celebrates diversity, ensuring everyone feels valued and heard, and enabling every employee to reach their full potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please inform us if you require any accommodations during the recruitment process, and we will collaborate with you to meet your needs.
#J-18808-Ljbffr

  • Client Retention Associate

    4 weeks ago

    Fredericton, New Brunswick, Canada goeasy Ltd. Full time

    If you are eager to be part of a rapidly expanding organization, goeasy Ltd. is an excellent choice. Acknowledged as one of North America's Most Engaged Workplaces, we seek talented individuals to enhance our workforce.easyhome stands as Canada's premier lease-to-own provider, dedicated to assisting everyday Canadians in reaching their personal and financial...

  • Client Retention Advisor

    4 weeks ago

    Fredericton, New Brunswick, Canada goeasy Ltd. Full time

    If you are seeking an opportunity with one of Canada's rapidly expanding organizations, goeasy Ltd. is the ideal choice. Acknowledged as one of North America's Most Engaged Workplaces, we are committed to attracting top talent to our workforce.easyhome stands as Canada's premier lease-to-own provider, dedicated to assisting everyday Canadians in achieving...

  • Senior Client Relationship Executive

    4 weeks ago

    Fredericton, New Brunswick, Canada Royal Bank of Canada Full time

    Position Title: Client Acquisition ExecutiveOverview: In this position, you will concentrate on engaging and securing new clientele to enhance market presence for the Royal Bank of Canada throughout the organization. By collaborating with industry contacts and RBC associates, you will pinpoint and leverage potential opportunities.Key Responsibilities:1....

  • Client Solutions Associate

    7 days ago

    Fredericton, New Brunswick, Canada GGB - Global Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Solutions Associate to join our team at GGB - Global. As a key member of our global brokerage team, you will play a critical role in providing administrative and technical service support to our Client Solutions Managers.Key ResponsibilitiesSet up and maintain client files, ensuring...

  • Client Services Associate

    6 days ago

    Fredericton, New Brunswick, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a skilled and compassionate Client Services Associate to join our team at Shannex Incorporated. As a key member of our care team, you will play a vital role in providing exceptional support to our residents.Key ResponsibilitiesAssist residents with daily living activities, such as bathing, dressing, and mobilizing, in a...

  • Dental Associate Opportunity

    4 weeks ago

    Fredericton, New Brunswick, Canada Lovin- JobBoard Full time

    Position Overview:We are seeking a dedicated and skilled Associate Dentist to join our thriving dental practice. This is a full-time role that offers a unique opportunity to work in a supportive environment while enjoying a peaceful lifestyle.About the Practice:Our dental clinic is part of a larger network that emphasizes quality care and community...

  • Client Relationship Manager

    4 weeks ago

    Fredericton, New Brunswick, Canada GoToInsure Full time

    KEY RESPONSIBILITIES Drive new business sales in personal insurance by assessing client needs, leveraging marketing strategies, and utilizing referrals to effectively close deals. Provide outstanding service to clients by offering expert advice on insurance matters, evaluating their requirements, and suggesting suitable solutions through cross-selling...

  • Client Relationship Manager

    4 weeks ago

    Fredericton, New Brunswick, Canada GoToInsure Full time

    KEY RESPONSIBILITIES Drive new business sales in personal insurance by assessing potential clients' needs, leveraging marketing strategies, and utilizing referrals from existing accounts to gather comprehensive risk and underwriting data, while fostering relationships and closing sales. Deliver outstanding service to clients by providing expert advice...

  • Associate Dentist

    3 weeks ago

    Fredericton, New Brunswick, Canada 123Dentist Full time

    Looking for a calm town with ocean front cottages and a relaxed lifestyle ? Relocate to Prince Edward Island with our assistanceThe team at Kensington Dental in Kensington, PE is looking for a passionate, hard-working Associate Dentist on a full-time basis.Kensington is bordered by friendly communities; rural farm estates, ocean front cottages, campgrounds...

  • Dental Associate Opportunity

    4 weeks ago

    Fredericton, New Brunswick, Canada Lovin- JobBoard Full time

    Position Overview:We are seeking a dedicated and skilled Associate Dentist to join our dynamic team in a serene environment. This role offers a unique opportunity to work in a community known for its beautiful landscapes and tranquil lifestyle.About the Role:The successful candidate will be part of a well-established dental practice that prioritizes patient...

  • Client Relationship Manager

    4 weeks ago

    Fredericton, New Brunswick, Canada GoToInsure Full time

    KEY RESPONSIBILITIES Drive new business sales in personal insurance by assessing client needs, implementing marketing strategies, and leveraging existing accounts to gather detailed risk and underwriting information, fostering strong relationships to successfully close sales. Deliver outstanding service to clients by providing expert advice on...

  • Client Services Associate

    4 weeks ago

    Fredericton, New Brunswick, Canada Sparx Wellness Institute Full time

    Job Title: ReceptionistEducation: No formal qualifications necessaryExperience: 1 to 6 months preferredWork Environment: Medical facilityKey Responsibilities:Welcome and guide visitorsOffer assistance and information to clientsManage customer service inquiriesDocument information and arrange appointmentsProcess payments and execute administrative...

  • Clinical Records Associate

    5 days ago

    Fredericton, New Brunswick, Canada Homewood Health Full time

    About the Role:We are seeking a highly skilled and detail-oriented Health Information Management Specialist to join our team at Homewood Health. As a key member of our clinical records team, you will play a critical role in ensuring the accuracy, completeness, and confidentiality of patient records.Key Responsibilities:Provide guidance on health information...

  • Clinical Records Associate

    6 days ago

    Fredericton, New Brunswick, Canada Homewood Health Full time

    About the Role:We are seeking a highly skilled and detail-oriented Health Information Management Specialist to join our team at Homewood Health. As a key member of our clinical records team, you will play a critical role in ensuring the accuracy, completeness, and confidentiality of patient records.Key Responsibilities:Provide guidance on health information...

  • Entrance Control Associate

    4 weeks ago

    Fredericton, New Brunswick, Canada J.D. Irving, Limited Full time

    GATEHOUSE ASSOCIATEAre you eager to advance your career in a dynamic, welcoming, and safety-focused setting? Do you have the determination to enhance the customer experience by delivering optimal solutions as a reliable partner for our clients?We are currently seeking a Gatehouse Associate to operate in a bustling retail atmosphere. This role necessitates...

  • Food Service Associate

    6 days ago

    Fredericton, New Brunswick, Canada Simply Fresh Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Food Service Associate to join our team at Simply Fresh. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesFood Preparation and ServicePrepare and serve...

  • Hotel Front Desk Associate

    1 day ago

    Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...

  • Hotel Front Desk Associate

    22 hours ago

    Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...

  • Hotel Front Desk Associate

    2 days ago

    Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...

  • Hotel Front Desk Associate

    1 day ago

    Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...