Care Team Scheduling Coordinator

6 days ago

Toronto, Ontario, Canada VHA Home HealthCare Full time
About the Role

VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 dedicated professionals. As a Scheduling Coordinator, you will play a critical role in ensuring the timely delivery of healthcare services to our clients.

Key Responsibilities
  • Communicate effectively with clients, families, funders, and healthcare teams to coordinate scheduling and service delivery.
  • Utilize scheduling software to manage client schedules, service changes, and updates.
  • Maintain accurate and up-to-date service plans for clients.
  • Provide regular communication with clients, caregivers, and funders to ensure seamless service delivery.
Requirements
  • Post-secondary education in a healthcare-related field (certificate/diploma preferred).
  • Minimum three years of experience in a healthcare organization or administrative role with extensive scheduling experience.
  • Excellent telephone skills and ability to interact professionally with callers.
  • Strong organizational skills with attention to detail and ability to prioritize tasks.
  • Excellent communication and interpersonal skills.
  • Knowledge of the GTA and TTC routes or relevant contracted areas.
  • Strong computer and data entry skills.
What We Offer
  • Benefits and pension plan for permanent eligible employees.
  • Compensation for education and professional development.
  • Comprehensive orientation and training.
  • Mentorship and peer support.
  • Career development opportunities.
  • Employee and family assistance program.
  • Wellness resources.
  • Perks & discounts.
  • Staff & service provider events.
Accommodation and Diversity, Equity, and Inclusion

VHA Home HealthCare is committed to providing reasonable accommodation and promoting diversity, equity, and inclusion in all aspects of our organization. We strive to create an inclusive work environment where all employees feel valued and respected.

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