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Care Team Scheduling Coordinator

2 months ago

Toronto, Ontario, Canada VHA Home HealthCare Full time
About the Role

VHA Home HealthCare is seeking a highly skilled and organized individual to join our team as a Scheduling Coordinator. As a key member of our healthcare team, you will be responsible for ensuring that healthcare services are scheduled in a timely and efficient manner.

Key Responsibilities
  • Communicate effectively with clients, families, funders, and healthcare teams to schedule services
  • Utilize scheduling software to manage and update service schedules
  • Maintain accurate and up-to-date service plans
  • Provide regular communication with clients, caregivers, and funders
Requirements
  • Post-secondary school education in a healthcare-related field (certificate/diploma preferred)
  • Minimum of three years of related work experience in a healthcare organization or administrative position
  • Excellent telephone skills and ability to interact professionally with callers
  • Strong organizational skills with attention to detail and ability to prioritize tasks
  • Excellent communication and interpersonal skills
  • Ability to support client needs and provide a positive experience with each contact
  • Knowledge of the GTA and TTC routes or relevant contracted areas
  • Strong computer and data entry skills
  • Speed and accuracy in computer inputting (50 wpm)
What We Offer
  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • Comprehensive orientation and training
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events
About VHA Home HealthCare

VHA Home HealthCare is a leading provider of home care services in Ontario. We are committed to delivering high-quality, client-centered care to those who need it most. Our team is made up of dedicated and caring professionals who are passionate about making a difference in the lives of our clients.