Veterinary Receptionist
4 weeks ago
As a Veterinary Receptionist at Albatross Veterinary Services, you will play a crucial role in delivering exceptional customer service and ensuring smooth operations within our veterinary clinic.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: Previous experience in a similar role is an asset
Our clinic provides a fast-paced environment where you will interact with pet owners and their beloved animals.
Key Responsibilities- Gather and process necessary information to deliver outstanding customer service
- Record and communicate vital information
- Manage appointment scheduling and confirmations
- Maintain accurate work records and logs
- Handle payment transactions
- Perform various clerical tasks, including filing, sorting, and distributing mail
- Answer phone calls and relay messages efficiently
- Calculate billing charges accurately
- Provide exemplary customer service
- Conduct basic bookkeeping tasks
Experience in cleaning and maintaining a tidy work environment is beneficial.
Transportation RequirementsPossession of personal transportation is necessary.
Physical Demands- Ability to work independently
- Capable of thriving in a fast-paced environment
- Ability to work under pressure
- Comfortable with a combination of sitting, standing, and walking
- Strong interpersonal skills
- Excellent verbal and written communication abilities
- Highly organized
- Team-oriented
- Adept at multitasking
- Health Benefits: Includes dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits
- Financial Benefits: Group insurance benefits
- Other Benefits: Additional benefits available
- Employment Duration: Permanent
- Working Language: English
- Work Hours: 40 hours per week
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