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Veterinary Receptionist
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As a Veterinary Receptionist at Albatross Veterinary Services, you will play a crucial role in ensuring the smooth operation of our clinic. Your primary responsibilities will include providing exceptional customer service and managing various administrative tasks.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: Previous experience in a similar role is considered an asset.
You will be working in a dynamic veterinary clinic setting, where your contributions will directly impact the care provided to our animal patients.
Key Responsibilities- Gather and process information necessary for delivering outstanding customer service.
- Document and communicate relevant information effectively.
- Manage appointment scheduling and confirmations.
- Maintain accurate work records and logs.
- Handle payment transactions efficiently.
- Perform clerical tasks, including filing, sorting, and distributing correspondence.
- Answer phone calls and relay messages appropriately.
- Calculate billing charges accurately.
- Deliver excellent customer service to clients.
- Assist with basic bookkeeping duties.
- Experience in cleaning and maintaining a tidy work environment.
- Must have access to personal transportation.
- Ability to work independently and manage time effectively.
- Comfortable in a fast-paced environment.
- Capable of working under pressure.
- Willingness to engage in a combination of sitting, standing, and walking throughout the day.
- Strong interpersonal skills.
- Excellent verbal and written communication abilities.
- Highly organized and detail-oriented.
- A collaborative team player.
- Proficient in multitasking.
- Health Benefits: Includes dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
- Financial Benefits: Group insurance benefits available.
- Other Benefits: Additional benefits offered.
Work Term: Permanent position with a commitment of 40 hours per week.
Work Language: English
