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Veterinary Receptionist

3 months ago

Langley, Canada Albatross Veterinary Services Full time
Position Overview

We are seeking a dedicated Veterinary Receptionist to join our team at Albatross Veterinary Services. This role is essential in providing exceptional customer service and support to our clients and their pets.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: Previous experience in a similar role is an asset
Work Environment

The position is located in a veterinary clinic, where you will engage with clients and their pets in a friendly and professional manner.

Key Responsibilities
  • Deliver basic information to clients and the public
  • Gather and process information necessary for providing excellent customer service
  • Document and communicate relevant information
  • Organize and confirm appointments
  • Maintain accurate work records and logs
  • Handle payments and billing inquiries
  • Perform clerical tasks, including filing, sorting, and distributing mail
  • Manage telephone communications and relay messages
  • Calculate billing charges accurately
  • Conduct basic bookkeeping duties
Transportation Requirements

Personal transportation is required for this position.

Work Conditions

The ideal candidate will be able to:

  • Work independently in a fast-paced environment
  • Handle pressure effectively
  • Pay close attention to detail
  • Adapt to a combination of sitting, standing, and walking
Personal Attributes

Successful candidates will possess:

  • Strong interpersonal skills
  • Excellent verbal and written communication abilities
  • Organizational skills
  • The capacity to multitask efficiently
Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Hours: 10 to 20 hours per week