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Veterinary Receptionist
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We are seeking a dedicated Veterinary Receptionist to join our team at Albatross Veterinary Services. This role is essential in providing exceptional customer service and ensuring smooth operations within our veterinary clinic.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: Previous experience in a similar role is considered an asset.
The successful candidate will work in a fast-paced veterinary clinic, requiring the ability to handle multiple tasks efficiently.
Key Responsibilities- Gather and process information necessary for delivering outstanding customer service.
- Record and communicate important information effectively.
- Manage appointment scheduling and confirmations.
- Maintain accurate work records and logs.
- Handle payment transactions.
- Perform clerical duties, including filing, sorting, and distributing correspondence.
- Answer phone calls and relay messages promptly.
- Calculate billing charges accurately.
- Provide excellent customer service to clients.
- Assist with basic bookkeeping tasks.
- Experience in cleaning and maintaining a tidy work environment.
- Candidate must have access to their own transportation.
- Ability to work independently in a dynamic environment.
- Must be comfortable working under pressure.
- Job involves a combination of sitting, standing, and walking.
- Strong interpersonal skills.
- Excellent verbal and written communication abilities.
- Highly organized and detail-oriented.
- A collaborative team player.
- Proficient in multitasking.
- Health Benefits: Includes dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
- Financial Benefits: Group insurance benefits available.
- Other Benefits: Additional benefits provided.
- Work Term: Permanent position.
- Work Language: English.
- Hours: 40 hours per week.