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Veterinary Receptionist

3 months ago


Langley, Canada Albatross Veterinary Services Full time
Position Overview

We are seeking a dedicated Veterinary Receptionist to join our team at Albatross Veterinary Services. This role is essential in providing exceptional customer service and ensuring smooth operations within our veterinary clinic.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: Previous experience in a similar role is considered an asset.
Work Environment

The successful candidate will work in a fast-paced veterinary clinic, requiring the ability to handle multiple tasks efficiently.

Key Responsibilities
  • Gather and process information necessary for delivering outstanding customer service.
  • Record and communicate important information effectively.
  • Manage appointment scheduling and confirmations.
  • Maintain accurate work records and logs.
  • Handle payment transactions.
  • Perform clerical duties, including filing, sorting, and distributing correspondence.
  • Answer phone calls and relay messages promptly.
  • Calculate billing charges accurately.
  • Provide excellent customer service to clients.
  • Assist with basic bookkeeping tasks.
Experience Requirements
  • Experience in cleaning and maintaining a tidy work environment.
Transportation Requirements
  • Candidate must have access to their own transportation.
Work Conditions
  • Ability to work independently in a dynamic environment.
  • Must be comfortable working under pressure.
  • Job involves a combination of sitting, standing, and walking.
Personal Attributes
  • Strong interpersonal skills.
  • Excellent verbal and written communication abilities.
  • Highly organized and detail-oriented.
  • A collaborative team player.
  • Proficient in multitasking.
Benefits
  • Health Benefits: Includes dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
  • Financial Benefits: Group insurance benefits available.
  • Other Benefits: Additional benefits provided.
Employment Details
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 40 hours per week.