Kitchen Operations Manager

1 week ago


Richmond, British Columbia, Canada HANAMI RESTAURANTS VENTURES INC. Full time
About the Role

We are seeking a highly skilled and experienced Kitchen Supervisor to join our team at HANAMI RESTAURANTS VENTURES INC. as a key member of our kitchen operations team.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 kitchen staff, ensuring seamless execution of kitchen operations.
    • Train and develop staff in job duties, sanitation, and safety procedures to maintain high standards of quality and customer satisfaction.
  • Menu Planning and Inventory Management
    • Estimate ingredient and supply requirements for meal preparation, ensuring optimal stock levels and minimizing waste.
    • Collaborate with the culinary team to develop and implement menu plans that meet quality control standards and customer preferences.
  • Financial Management
    • Prepare and manage kitchen budgets, including cost estimates and financial reports.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner, ensuring high levels of customer satisfaction.
  • Administrative Tasks
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for kitchen operations and financial management.
    • Prepare and submit reports on kitchen performance, including metrics on quality, productivity, and customer satisfaction.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a similar role.
  • Work Environment
    • Fast-paced environment with a combination of sitting, standing, and walking.
  • Personal Qualities
    • Excellent oral communication and interpersonal skills.
    • Client-focused and team-oriented, with a strong commitment to quality and customer satisfaction.
Working Conditions

This is a permanent position, working 35 hours per week. The language of work is English.


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