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Kitchen Operations Manager
2 months ago
We are seeking a highly skilled and experienced Kitchen Supervisor to join our team at HANAMI RESTAURANTS VENTURES INC. as a key member of our kitchen operations team.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of a team of 5-10 kitchen staff, ensuring seamless execution of kitchen operations.
- Train and develop staff in job duties, sanitation, and safety procedures to maintain high standards of quality and customer satisfaction.
- Menu Planning and Inventory Management
- Estimate ingredient and supply requirements for meal preparation, ensuring optimal stock levels and minimizing waste.
- Collaborate with the culinary team to develop and implement menu plans that meet quality control standards and customer preferences.
- Financial Management
- Prepare and manage kitchen budgets, including cost estimates and financial reports.
- Customer Service
- Address customer complaints and concerns in a professional and courteous manner, ensuring high levels of customer satisfaction.
- Administrative Tasks
- Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for kitchen operations and financial management.
- Prepare and submit reports on kitchen performance, including quality control and customer satisfaction metrics.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a similar role.
- Work Environment
- Fast-paced environment with a combination of sitting, standing, and walking.
- Personal Qualities
- Excellent oral communication and interpersonal skills.
- Client-focused and team-oriented, with a strong commitment to quality and customer satisfaction.
This is a permanent, full-time position with 35 hours of work per week. The work language is English.
