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Technical Support Specialist

2 months ago


Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Manjit S Gauba Professional Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

Key Responsibilities
  • Respond to user inquiries and provide solutions to technical issues
  • Consult technical manuals and other resources to research and implement solutions
  • Provide training and guidance to users on computer systems and software
  • Collect and maintain a log of problems and solutions for use by other technical support analysts
  • Participate in the redesign of applications and software
  • Provide support for business systems, networks, and Internet services
Requirements
  • College diploma or certificate in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment
What We Offer
  • Free parking available
  • Permanent full-time position
  • 40 hours per week
  • English language work environment