Technical Support Specialist

6 days ago

Sherwood Park, Alberta, Canada Global Studios Inc Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Global Studios Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring minimal disruption to our operations.

Key Responsibilities
  • Provide technical support and assistance to employees and clients via phone, email, and in-person.
  • Identify and resolve technical issues related to computer systems, networks, and software.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 1 year of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

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