Technical Support Specialist

1 week ago

Sherwood Park, Alberta, Canada Global Studios Inc Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Global Studios Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, troubleshooting and resolving technical issues, and maintaining our computer systems and networks.

Key Responsibilities
  • Provide technical support and assistance to users via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Maintain and update computer systems, networks, and software to ensure optimal performance
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 1 year of experience in technical support or a related field
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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