IT Support Specialist

4 weeks ago

Sherwood Park, Alberta, Canada BIS Safety Software Full time
Job Summary

BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. We are seeking a knowledgeable, dedicated, and self-driven support specialist to join our team.

Key Responsibilities
  • Provide internal technical assistance to our organization, resolving IT-related issues and collaborating with our team and external IT specialists to maintain the functionality of our IT systems.
  • Identify and communicate technical problems and generate solutions.
  • Work collaboratively to manage and maintain our in-house technology, including our internal server and routers.
  • Assist in the setup and management of SharePoint and Microsoft 365 for all team members.
  • Ensure security measures are in place and actively participate in cybersecurity initiatives and SOC audits.
Requirements
  • 2+ years of experience working as a Level 2 IT support technician or in a similar role.
  • Excellent working knowledge of computer systems, network and systems administration, databases, and data storage systems.
  • Post-secondary education in an IT-related field is an asset.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) would be advantageous.
What We Offer
  • Health spending account.
  • Flexible working hours.
  • On-the-job training.
  • Free on-site parking.
  • Social committee.

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