Graduate Program Coordinator
4 days ago
About the Role:
The University of Toronto is seeking a highly organized and detail-oriented individual to fill the role of Graduate Administrator. This is a six-month term position from November 2024 to April 2025.
Key Responsibilities:
- Administer the tri-campus graduate program, acting as the first point of contact for program-related enquiries.
- Interpret and implement policies and procedures; advise faculty on graduate matters; and provide academic counselling to current and potential graduate students on graduate program associated matters.
- Coordinate logistical details for the execution of admissions processes, including reviewing and assessing admissions applications.
- Deliver student recruitment presentations and advise students on academic and/or financial matters.
- Provide detailed information on program and/or course eligibility requirements, procedures, policies, and deadlines.
- Verify that students have access to courses in student information systems.
- Review and approve changes to program requirements for exceptional cases.
Requirements:
- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum four (4) years' relevant experience advising students on academic matters for degree program support.
- Experience in administering admissions processes, fee deferrals, course enrolment, and timetabling.
- Experience in advising students and faculty members on academic guidelines and procedures.
- Experience working with databases and producing reports.
- Advanced skills with MS Office (Excel, Word, Access).
- Experience with skills with ROSI and ACORN, Slate or equivalent.
- Reliability and good problem-solving skills.
- Excellent written and verbal communications skills.
- Excellent interpersonal skills and strong customer service orientation to professionally and tactfully engage with students, staff, and faculty.
- Good judgment to make decisions involving the application of policy and to respond to student and faculty matters.
- Demonstrated ability handling sensitive and confidential information.
- Proven understanding and application of equity, diversity, inclusion, and access as applicable to post-secondary students; ability to identify barriers to student success and help students overcome them.
- Superior time management skills to meet competing deadlines, excellent prioritization skills to work efficiently in an environment with frequent interruptions; detail-oriented with demonstrated accuracy in performing work.
Assets:
- Extensive knowledge of the University with emphasis on the Faculty of Arts and Science graduate academic guidelines and procedures or other related procedures.
- Experience coordinating scholarships and fellowships to the School of Graduate Studies, developing and maintaining records and files.
- Experience organizing events.
- Experience providing administrative support to committees.
- Experience working with graduate policies and procedures.
What We Offer:
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for professional development and growth.
How to Apply:
Applicants should submit their application, including a cover letter and resume, to the University of Toronto's online application system.
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