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Restaurant Operations Manager

2 months ago

Toronto, Ontario, Canada General Assembly Pizza Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at General Assembly Pizza. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate team members and identify areas for improvement.
  • Cost products and services to optimize profitability and ensure cost-effectiveness.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Participate in marketing plans and implementation to drive sales and revenue growth.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficient and effective use of resources.
Requirements:
  • 5-10 years of experience in a restaurant management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Office and point of sale systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced restaurant operations manager looking for a new challenge, please submit your application.