Care Coordination Advisor

1 week ago

Ontario, Oregon, Canada VON Canada (Ontario) Full time
About the Role

VON Canada (Ontario) is seeking a skilled Client Service Advisor to join our team. As a Client Service Advisor, you will play a critical role in ensuring the delivery of quality client care and service.

Key Responsibilities
  • Client Scheduling: Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures.
  • Referral and Update Management: Receive and process client referrals and updates, responding to inquiries from clients, doctors, service providers, and other agencies.
  • Scheduling and Administrative Duties: Perform daily scheduling changes, including sick calls, client cancellations, and new client admissions, as well as other administrative tasks.
  • Team Collaboration: Work closely with team members and management to ensure daily staffing levels are sufficient and quality client care and service are met.
  • Client Support: Support clients, nurses, and home support workers to ensure delivery of quality care.
  • Confidentiality and Data Protection: Ensure that confidential information relating to clients, work colleagues, suppliers, and VON's operations are properly protected and not disclosed to third parties.
Requirements
  • Education: University/College education preferred, High School Diploma required.
  • Certifications and Experience: Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset. Proficiency with MS Office programs, Outlook, faxing software, and database management is required.
  • Previous Experience: Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset. Experience in a health care environment is also an asset.
  • Personal Qualities: Tech-savvy, customer service-oriented, and able to work in a fast-paced environment with rapidly changing priorities.
Working Conditions and Physical Demands

This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics.

  • Care Coordination Advisor

    6 days ago

    Ontario, Oregon, Canada VON Canada (Ontario) Full time

    About the RoleVON Canada (Ontario) is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the delivery of quality care and services to our clients.Key ResponsibilitiesClient Scheduling: Assign client visits to nurses and home support workers using knowledge of local geography,...

  • Care Coordination Advisor

    1 week ago

    Ontario, Oregon, Canada VON Canada (Ontario) Full time

    About the RoleVON Canada (Ontario) is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the delivery of quality care and services to our clients.Key ResponsibilitiesClient Scheduling: Assign client visits to nurses and home support workers using knowledge of local geography,...

  • Patient Care Services Coordinator

    4 weeks ago

    Ontario, Oregon, Canada Ontario Health atHome Full time

    YOUR ROLE IN COMMUNITY HEALTHAre you a dedicated professional in the fields of nursing, therapy, social work, or nutrition, looking for a fulfilling opportunity that prioritizes the well-being of others while also valuing your own professional development? You are in the right place.As a Community Care Coordinator, your responsibilities will include...

  • Patient Care Services Coordinator

    4 weeks ago

    Ontario, Oregon, Canada Ontario Health atHome Full time

    YOUR ROLE IN COMMUNITY CAREAre you a dedicated healthcare professional, such as a registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech-language pathologist, looking for a fulfilling position that prioritizes the well-being of others while also supporting your own professional journey? You are in the right place.As a...

  • Client Service Coordinator

    1 week ago

    Ontario, Oregon, Canada VON Canada (Ontario) Full time

    About the RoleVON Canada (Ontario) is seeking a skilled Client Service Advisor to join our team. As a Client Service Advisor, you will play a critical role in ensuring the delivery of quality client care and service.Key ResponsibilitiesClient Scheduling: Assign client visits to nurses and home support workers using knowledge of local geography, client needs,...

  • Insurance Advisor

    1 day ago

    Ontario, Oregon, Canada BrokerLink Full time

    About the RoleAs a Personal Insurance Advisor at BrokerLink, you will play a vital role in providing exceptional customer service and delivering tailored insurance solutions to our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.Key ResponsibilitiesService ongoing client needs, advise on...

  • Insurance Advisor

    1 day ago

    Ontario, Oregon, Canada BrokerLink Full time

    About the RoleAs a Personal Insurance Advisor at BrokerLink, you will play a vital role in providing exceptional customer service and delivering tailored insurance solutions to our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.Key ResponsibilitiesService ongoing client needs, advise on...

  • Client Service Coordinator

    6 days ago

    Ontario, Oregon, Canada VON Canada (Ontario) Full time

    About the RoleVON Canada (Ontario) is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the delivery of quality care and services to our clients.Key ResponsibilitiesAssign client visits to nurses and home support workers using knowledge of local geography, client needs, and...

  • Client Service Coordinator

    1 week ago

    Ontario, Oregon, Canada VON Canada (Ontario) Full time

    About the RoleVON Canada (Ontario) is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the delivery of quality care and services to our clients.Key ResponsibilitiesAssign client visits to nurses and home support workers using knowledge of local geography, client needs, and...

  • Health Services Coordinator

    1 day ago

    Ontario, Oregon, Canada CareerBeacon Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Client Service Team as a Health Services Coordinator. In this role, you will be responsible for coordinating client care services, managing schedules, and ensuring the delivery of high-quality care to our clients.Key ResponsibilitiesClient Care Coordination: Assign...

  • Health Services Coordinator

    1 day ago

    Ontario, Oregon, Canada CareerBeacon Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Client Service Team as a Health Services Coordinator. In this role, you will be responsible for coordinating client care services, managing schedules, and ensuring the delivery of high-quality care to our clients.Key ResponsibilitiesClient Care Coordination: Assign...

  • Client Service Coordinator

    1 day ago

    Ontario, Oregon, Canada VON Canada Full time

    About the RoleVON Canada is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a critical role in ensuring the delivery of quality care and services to our clients.Key ResponsibilitiesAssign client visits to nurses and home support workers using knowledge of local geography, client needs, and...

  • Client Service Coordinator

    1 day ago

    Ontario, Oregon, Canada VON Canada Full time

    About the RoleVON Canada is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a critical role in ensuring the delivery of quality care and services to our clients.Key ResponsibilitiesAssign client visits to nurses and home support workers using knowledge of local geography, client needs, and...

  • Client Service Coordinator

    1 day ago

    Ontario, Oregon, Canada VON Canada Full time

    About VON CanadaVON Canada is a leading provider of home and community care services, serving over 10,000 individuals daily in Ontario and Nova Scotia. As a registered charity and not-for-profit organization, our mission is to make a meaningful difference in people's lives.Job SummaryWe are seeking a highly skilled and detail-oriented Client Service...

  • Client Service Coordinator

    1 day ago

    Ontario, Oregon, Canada VON Canada Full time

    About VON CanadaVON Canada is a leading provider of home and community care services, serving over 10,000 individuals daily in Ontario and Nova Scotia. As a registered charity and not-for-profit organization, our mission is to make a meaningful difference in people's lives.Job SummaryWe are seeking a highly skilled and detail-oriented Client Service...

  • Dental Office Coordinator

    6 days ago

    Ontario, Oregon, Canada Accoravillage Full time

    About the RoleWe are seeking an experienced and detail-oriented Dental Office Coordinator to join our team at Accoravillage. As a key member of our dental office, you will be responsible for ensuring the smooth operation of our practice, providing exceptional patient care, and maintaining a high level of administrative efficiency.Key...

  • Dental Office Coordinator

    7 days ago

    Ontario, Oregon, Canada Accoravillage Full time

    About the RoleWe are seeking an experienced and detail-oriented Dental Office Coordinator to join our team at Accoravillage. As a key member of our dental office, you will be responsible for ensuring the smooth operation of our practice, providing exceptional patient care, and maintaining a high level of administrative efficiency.Key...

  • Client Service Coordinator

    1 day ago

    Ontario, Oregon, Canada CareerBeacon Full time

    About the RoleCareBeacon is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a critical role in ensuring the delivery of high-quality care to our clients. This is an exciting opportunity to work in a dynamic environment and make a meaningful contribution to the lives of others.Key...

  • Client Service Coordinator

    1 day ago

    Ontario, Oregon, Canada CareerBeacon Full time

    About the RoleCareBeacon is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a critical role in ensuring the delivery of high-quality care to our clients. This is an exciting opportunity to work in a dynamic environment and make a meaningful contribution to the lives of others.Key...

  • Funeral Service Coordinator

    1 day ago

    Ontario, Oregon, Canada Arbor Memorial Inc. Full time

    About This RoleWe are seeking a skilled and compassionate Funeral Director to join our team at Arbor Memorial Inc. in Thunder Bay, Ontario. As a Funeral Director, you will have the opportunity to provide meaningful support to families on their end-of-life journey by overseeing and directing all aspects of funeral services.Key ResponsibilitiesFuneral Service...